Who is Sammy Leo?
Sammy Leo is a New Zealand born, lifestyle, beauty, fitness and positive body image advocate for women, to feel confident and happy in their own skin no matter what size or shape.
Sammy is passionate about living life to the fullest, laughter, the beach and bringing her family's lip balm recipe to the world. All of these themes are the basis for what is Breeze Balm.
What is Breeze Balm?
Breeze Balm is a lanolin based lip balm that originated in New Zealand. Sammy, the creator of the Breeze Balm brand, has reinvented a 60 year old family recipe and turned the product into a worldwide sensation.
Starting off as a lip ointment sold in her family's pharmacy in Dunedin, New Zealand, Breeze Balm is rich in moisture and is now available in multiple scents and fun brightly coloured packaging.
How do I apply it?
Breeze Balm can be applied straight from the tube and onto your lips, or from the tube onto your finger and then onto the area of your choice. Breeze Balm is for external use only.
Breeze Balm is great for not only dry lips but also other areas of the body and face.
Use it on a sore nose, dry cuticles, minor grazes and more.
Can you use it with makeup?
Absolutely, Breeze Balm looks great on its own with a fresh face, also adding shine to lipsticks. Apply it over the top of a matte lipstick for added gloss, apply underneath a matte lipstick for hydration, or on its own for a more natural lip shine.
How long will my delivery take?
Delivery will vary based on your location. Our dispatch team aim to have your order processed within 1-2 business days and then delivery from there will be based on the postage options selected at the time of your purchase.
During sale or holiday periods dispatch times may extend or vary.
To find accurate delivery estimates after your item has been dispatched by us, we recommend that you contact your postal service as they will have the most up to date information to provide you.
Is it tested on Animals?
Absolutely NOT! Breeze Balm is a lover of all creatures great and small.
Are your products Vegan?
No. Our Lanolin is ethically sourced from sheep's wool.
How do I store it?
Keep your Breeze Balm in a cool place. We recommend that it is stored under 25 degrees celsius, so best to avoid hot cars or in direct sun.
My Breeze Balm melted what can I do?
We recommend that you ensure that the lid is secure and then gently massage the tube to remix the ingredients. Once you have given the product a good mix, place it in the fridge for a short time to harden. If it sets too much don’t worry, allow it to rest at room temperature and it will be perfect to use again in no time.
Who can use Breeze Balm?
Everyone. Breeze Balm has been created with everyone in mind.
If you suffer from sensitivities we do recommend that you patch test the product before use and that you read the ingredients list carefully before you place your order.
What is the contact for Customer Care?
Please email email@example.com
Our team will endeavour to have your email answered within 24 hours, however please understand that during times of high email volume this may vary.
How do I track my order?
Once your order has been dispatched by our team, a shipping information email will be sent to the email address that you have provided with your order.
This will have a link to the shipping company (Australia Post, DHL, or eCommerce) as well as your tracking number.
You can track your parcel using this information.
If you require assistance with your tracking once it has been dispatched it is best to speak to the shipping company initially as they will have the most up to date information to provide you.
Alternatively please contact our Customer Care Team. firstname.lastname@example.org
Do you ship internationally?
YES! We love sharing Breeze Balm with our International family! 100% YES!
We have both standard and express shipping options for our international customers.
When will my favourite scent be restocked?
We have 6 standard scents that are always available for purchase (Unless sold out)
We are aiming to release limited scents regularly so keep an eye out on our VIP email list and social media @breeze.balm for the monthly drop.
Can I change my order after I purchase?
This is normally a no. Our distribution staff are very efficient, they like to get your order out to you as soon as possible. Due to the high number of orders daily, and high volumes of email contacts, it is very hard to interrupt our process once started. However, if on a rare occasion this is possible our staff will do their best to accommodate.
Is the product completely natural?
Breeze Balm is not 100% natural. The ingredients in Breeze Balm each have a specific role to play to ensure the product can perform at its best. The recipe has not changed since the 1950’s apart from removing the preservative phenol and updating it with a more modern time preservative, Potassium Sorbate. Therefore making the balm Paraben FREE.
Do you wholesale?
Not at this stage or for the foreseeable future. BB is exclusive to www.breezebalm.com
If you would like to be a stockist, Please contact email@example.com
Can Breeze Balm be purchased anywhere else other than online?
No, we only sell online. Please keep up to date with our important updates via our VIP email list and our social media platforms to get the most recent information.
How do I get my picture re-posted on Instagram?
The best way for Sammy and the team to see your beautiful picture with your Breeze Balm is to #bbbeauty #sammyleo and tag @breeze.balm @sammyleo. We love seeing our Breeze Balm Beauties enjoying their Breeze Balm! We encourage you to tag away.